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How to Write a UX Case Study

Do you want UX case studies in your portfolio but don’t know how to write one? Check out this article.

BY TOMA TOMONARI

What is a UX case study?

Before knowing how to write a UX case study, we need to first understand what a case study is. Let’s start with a general definition. Oxford Language Dictionary defines it as:

A process or record of research in which detailed consideration is given to the development of a particular person, group, or situation over a period of time.

UX designers create products and services to maximize user experience, so a case study is a record of research showing the impact of your design. Case studies are an essential part of a UX designer`s portfolio.

How to write a UX case study:

Overview

The purpose of a UX case study is to show the journey of a product’s development, so it usually follows a story structure. It consists of the following iterative processes: problem identification, research, analysis, and design. Although the UX design contains multiple iterative processes, they can still be used to create a linear design narrative.

STEP BY STEP

  1. First, introduce the problem you tackled. Be specific and keep it short.
  2. Next, talk about the related research you have collected or conducted. Don’t forget to leave appropriate citations if you have referenced any external resources. If you have done any individual research, explain the research methodologies you used. This is a good chance to show off your research skills.
  3. Once you have explained your research, it’s time to analyze the results. Make sure to show not only the finalized data, but also the analysis methodology used. Data dashboards and affinity diagrams are often used for this.
  4. Lastly, showcase your design. This is the time to really let your creativity shine. I recommend adding wireframes and color systems to this section to help show your design’s development.

If you follow these steps, your portfolio will come across as clean and professional, displaying your talent and experience as a designer.

Now that you know how to write UX case studies, it’s time for you to start writing your own for your winning portfolio! 🤞