Design Manager, UX/Product Design – Mercari

 

Job Description

In this position, you will have the opportunity to lead product design of Mercari, a marketplace app with 18 million monthly active users, and to design not only components on screens but also the entire user experience, making an impact on the business. Apart from that, this position will allow you to work on various kinds of design tasks for our product and get involved in creating an organization cross-functionally between Mercari and Merpay as a manager, through which you can get experience that will be a valuable asset for you as a product designer

Responsibility

  • Contributing to maximizing user experience/profit through designing UX and UI Designing UI and UX for the Mercari marketplace app (designing listing and buying experiences, etc.)
  • Designing UI and UX for new services Improving UX/UI for the existing product, working on growth hacking, and designing marketing promotions
  • Communicating with product managers/engineers and getting involved in decision making
  • Driving projects forward (managing progress/resources and adjusting scope of work)
  • Conducting job interviews with designers
  • Improving UX and UI of components that Mercari and Merpay share
  • Establishing communication policies with users such as notifications and promotions
  • Planning and developing strategic initiatives for the entire company
  • Revamping listing and buying experiences for each category
  • Acting as a creative director for large-scale promotions

Development Tools/Environment

  • Figma, Sketch, Adobe Creative Cloud, InVision, GitHub, Slack, etc. / Mac

Qualifications

Required Experience

  • 10+ years experience designing UI and UX for apps or web
  • Experience managing teams
  • Ability to demonstrate leadership skills and lead projects in collaboration with team members
  • Experience using development tools such as Figma and InVision
  • Shared interest in Mercari’s mission and values
  • Experience using the Mercari app to buy and sell items
  • Ability to communicate in English

Preferred Experience

  • Experience in managing projects
  • Experience designing B2C services with a large user base

Screening Criteria

  • Ability to demonstrate leadership skills and lead projects in collaboration with team members
  • Constantly seeks ways to improve their skills and learn new things
  • Works on things in a timely manner and in close collaboration with those around them
  • Takes ownership over their tasks, and proactively moves projects forward
  • Has the ability to adapt to a changing environment
  • Can talk on equal footing with the business side and the engineering side

*See this page for details.

Technical assessment

  • Understanding of Mercari and Merpay’s services
  • Problem-solving skills
  • Basic skills for designing UI/UX

Language Requirements

  • English: Business level
  • Japanese: Business level

About Mercari

Mercari is a Japan-based company with the mission of “creating value in a global marketplace where anyone can buy & sell.” Having continuously worked toward this goal since our founding in 2013, we are now transforming from a startup into a global player. While this transformation brings its own specific set of challenges, we believe that solving them one after another will allow us to fully achieve our mission. Are you interested in working together to take on these exciting challenges?

Our Culture

Mercari’s culture has been central to the company since our founding, with the three core values of Go Bold, All for One, and Be a Pro. In addition, the “Trust & Openness” value was introduced to embody our culture of mutual trust, where information remains transparent and rules are kept to a minimum. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and is evidenced throughout our organization.