UX Research Lead, Search – Google

 

Job Description

At Google, we follow a simple but vital premise: “Focus on the user and all else will follow.” Google’s UX leaders help define and drive the future of Google design. They create and clarify strategy, conceptualize UX ecosystems in ways that mitigate complexity, and inspire teams to push the boundaries of what’s possible. They possess a clear vision of the future of user experience and have the courage to pursue forward-thinking design.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. You are a thoughtful team leader, manager, expert researcher, and visionary. You’ll be responsible for guiding the careers of your team members, working closely with each of them to help them realize their full potential.

UX Research Managers are fierce advocates for the people who use our products as well as the members of their teams. You’re an expert at using qualitative research methods such as field studies, interviews, and diary studies to shape product development and influence overall strategy.

In this role, you’ll take the time to understand not just the execution side of UX, but also the business aspects of the products we build. You’ll collaborate with leaders of other UX, Engineering, and Product Management teams to create innovative experiences across all of Google’s products, leveraging your passion for the brand, craft, and design quality.

You will work closely with Product, Engineering, and Design, and help determine how we evolve and innovate on our product to delight users with Search in the Japanese market.

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”

Responsibility

  • Collaborate closely with other UX functions and with Engineering and Product Management to create innovative, usable products that people love to use.
  • Be responsible for all stages of the UX research process, throughout the entire product development cycle, from inception and strategy to execution. Lead research activities, synthesize data, and craft deliverables that point to clear product actions, and ensure effective communication of research findings to key stakeholders.
  • Collaborate with product leadership to define and prioritize user experience research priorities. Lead strategic research on key horizontal initiatives across core search products.
  • Participate in product discussions, design reviews, and strategic research planning. Identify new opportunities for high-impact research and execute them.
  • Grow and mentor your team, creating a culture of positivity, innovation, performance, and support.

Minimum Qualifications

  • 10 years of experience as a qualitative researcher and/or other relevant research work (e.g., human factors, anthropologist, UX, etc.)
  • 4 years of experience integrating user research into product designs and design practices
  • Experience with people leadership and management

Preferred Qualifications

  • Master’s degree or Ph.D. in Human-Computer Interaction, Cognitive Science, Psychology, Anthropology, Information Science, Human Factors, Social Sciences, or a related field
  • Experience managing and leading research teams in a dynamic environment
  • Expertise in qualitative and quantitative methodological with evidence of creative research methodologies
  • Effective verbal and written communication skills, including presentation writing and delivery
  • Excellent analytical, problem-solving, and critical-thinking skills