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Account Director

AKQA Tokyo

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EN: business
JP: business
Employment Type
Full time

Job Description

At AKQA, the Client team handle every facet of our relationship with clients, ensuring an unwavering commitment to the best possible outcome for all. With profound empathy for client contexts, customers and aspirations, they're the ultimate brand advocates and experts in identifying exciting new opportunities for growth.

As an AKQA Account Director, you’ll transform our clients’ businesses by creating new opportunities for their brands across their digital ecosystems. More than just an adviser and partner, you’ll be our clients’ brand champion. Your deep understanding of their challenges and opportunities will enable you to drive their digital transformation and business results.

At AKQA Tokyo, you will work with some of the brightest minds in their fields. You will have the opportunity to learn and grow within a creative environment and have access to ongoing personal and professional development. At AKQA, we are committed to your career growth, as well as to your work/life balance.


  • Identify and nurture new business opportunities through your client relationships.
  • Drive flawless service delivery and ensure overall client satisfaction.
  • Motivate and coordinate teamwork across all AKQA departments and disciplines.
  • Consistently demonstrate your strategic and presentation skills, especially when framing the value AKQA creates.
  • Effectively translate and communicate client requirements.
  • Support continual process improvements across the AKQA business.


  • Strong agency account management experience.
  • Proficient in both Japanese and English.
  • Thorough knowledge of digital/interactive and online communications/marketing.
  • Able to identify opportunities to enhance your clients’ businesses and grow their AKQA relationships.
  • Strong understanding of the digital landscape.
  • Strong problem-solving skills; able to demonstrate how you’ve made a measurable difference to an organisation, project or team.
  • Experience of managing integrated campaigns that involve multiple external/internal stakeholders.
  • Able to effectively drive new business opportunities, from identification to conversion, including presenting autonomously at senior levels.
  • A positive, 'can do' attitude and a passion for doing work that is both ground-breaking and influential.

About the Company

AKQA is a design and innovation company that employs 2,200 professionals across 20 countries. Awarded the Cannes Lions Grand Prix for Design in 2021, and named by Gartner as one of the world’s leading marketing agencies in 2021. Winner of Fast Company’s World Changing Ideas in 2021 and recognized as a Fast Company Best Workplace for Innovators in 2020. Most recently, AKQA was awarded the Great Place to Work Certification.

AKQA is an Equal Opportunities Employer, we believe that diversity is vital to AKQA's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.