Senior Growth Data Analyst APAC

Job Description

Back Market is the world’s leading refurbished electronics marketplace with a team of 700 people, powering operations in 17 countries (and counting!).

Named one of the World’s Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact. We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014.

Be part of an exciting and growing international adventure that will change the way the world consumes tech.

We’re offering a fantastic career opportunity for a Growth Data Analyst to join our amazing APAC Growth team. The team’s role is to help design growth strategies across geographies in APAC and roll them out successfully to support our global growth. Our team is fast moving, determined, not afraid to fail and iterate, strategic thinkers and hands-on people, who believe we can change the way consumers buy tech products.

As Growth Data Analyst APAC, your role will be to help the General Managers in APAC to design their growth strategies, by giving them access to transversal data and analysis (traffic, price, selection, aftersales performance, customer satisfaction,…), and to support them at managing each country (Japan, South Korea, Australia) growth by analysing the performance through an extensive set of KPIs you will participate to select. Reporting to the GM APAC, you will be a crucial part of our success in APAC.

Responsibilities

YOUR MISSION (IF YOU ACCEPT IT)

• You will be responsible for building, maintaining and monitoring KPIs for each country in APAC using SQL and Tableau.
• You are an analytical thinker and you will support the GMs of each country to make sense of dozens of KPIs.
• You will animate daily, weekly, monthly and quarterly business reviews for countries in APAC together with the GMs, analysing and commenting the performance.
• You will work on ad-hoc strategy and analysis writings for countries across APAC.
• You will support teams (Product, Marketing, Supply) within APAC in analysing past performance, producing roadmaps.
• You will use your business acumen and your bigger picture view on the performance to give each team relevant input.
• You will break-down and summarise complex problems into simple action plans.

Qualifications

YOU ARE IN THE RIGHT PLACE IF

• You have previous experience as a Data Analyst (at least 3 years).
• You have a strong command of SQL and Tableau or PowerBI (we use Tableau internally).
• You have a strong business acumen, and have a record at rolling out successful growth strategies.
• You are excited by working on international and expansion related projects, you have personal or professional experience abroad.
• You are fluent in English (basic understanding of Japanese is a strong plus). 
• You have worked in a fast paced environment with offices across the globe.
• You are organised and able to work on several projects simultaneously and autonomously.
• You are outgoing and enthusiastic and can easily adapt to any situation

About the Company

Founded in 2014 by Thibaud Hug de Larauze, Quentin Le Brouster, and Vianney Vaute, Back Market is a global marketplace for premium refurbished electronics. We’re here to help make refurbished tech trustworthy, reliable, and affordable.

As a certified B-Corp, Back Market’s mission is to do more with what we already have. Because, well, what we already have is pretty great. That’s why all the tech you find on Back Market is better than new — because not only is it in perfect working condition, independent scientific research shows that refurbished electronics have a significantly smaller footprint on the environment than brand new. Every time someone chooses refurbished tech, we avoid additional environmental impact on the planet.

Of course, it’s not just about the tech sold by sellers on our marketplace, it’s also about how we run our business — we hold ourselves to high standards when it comes to our own sustainability practices, too. We work across the refurbishment industry to develop new technologies, support environmental initiatives related to electronic waste (e-waste), and work with local governments across the globe to pass legislation that supports sustainability and the Right to Repair in the tech industry.

We know we’re not alone in our vision for a world where tech respects the planet. With 884M€ raised to date and over 10 million customers around the world, we’re well on our way to the joyful revolution of Tech Reborn.

Are you ready to join us?

RECRUITMENT PROCESS

• Technical Test with Sebastien (Senior Growth Operations Manager)
• Interview with Ryo (General Manager Japan)
• BM Value Interview with Alexis (Director of Growth APAC)

WHY SHOULD YOU JOIN US?

• A meaningful job: you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!
• A meaningful company: we became a mission-driven company in January 2022.
• Be part of a worldwide growing company based in Europe, the USA and Asia to face great challenges : you will have the freedom to innovate and adopt new ideas!
• Work alongside passionate experts: who will share their knowledge and help you develop and grow in your career. 
• Grow your career: with a flexible career path and a dedicated Learning & Development team. Back Market will help you evolve with personalized internal trainings and external handpicked providers from day 1!
• Leadership Academy by Back Market:“be a coach not a dictator” is at the core of this program ! We train and enable all our leaders to support their team towards achieving goals. Be a manager at Back Market is an unique experience we take by heart.
• An attractive salary, equity and a host of benefits including : Lunch voucher, health insurance, relocation package, paid time off for activism in your community, parental benefits, flexible hours, etc…
• Remote friendly company : up to 3 days of remote work per week!
• One Loving Tribe: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.
• Be part of one of our Employee Resource Groups created around shared identities, common backgrounds and/or special interests crafted to be a safe space and an expressive outlet. 
• Several internal events: The Monday Brief (weekly)/ The Somehands (monthly)/ The All Hands (annual).
• We’re here to SABOTAGE: It’s our mantra. It keeps us focused on what we aspire to be: a little bit sneaky, always smart, kinda frugal and constantly conspiring to create maximum impact.

Back Market is an Equal Opportunity Employer which means we pledge to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.

Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a “Société à Mission”, or company with a social mission, by the French government. We know we can’t tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow.