Job Description
We are looking for a UX Consultant who will have a Lead Role for the UX Team (onshore & offshore, including user research).
As a UX Consultant, you will formulate a UX Design Strategy, create high level concepts, ciritcal user journeys for each user group. You will select Key user journeys and lead the team to create the prototype, validate the same with end users/stakeholders, drive the UX activities (UX Design and User Research) towards creating a MVP Definition from experience point of view, and identify our client’s business requirements, capture all aspects of the existing customer experience for tutors, parents, kids, client’s staff and anyother relevant stakeholders.
Responsibilities
- Discover & Document:user groups, existing user/experience journey with all the key touch points, frictions areas in the As-Is Journey
- Conduct ideation sessions with client stakeholders to understand client opinions. Document all the key findings.
- Drive the discussions in terms of the key features of the LMS platform being suggested
Study of the existing curriculum under all the relevant age groups
- Get access to all the content related to curriculum: Homework CDs, any print materials, any teaching material which is distributed to students
- Evaluate the potential value additions needed from an experience stand point if digitization is required. Understand and document all the expectations from client with respect to this.
- Understand the priority features from the Business heads, client stakeholders
- Understand the possibilities and constraints of the technology stack proposed (MOODLE). Keep constant communication witht the technology architect to check the feasibility of concepts.
Concept Creation, Prototyping, User Validation
- Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
- Work together with User Researcher, offshore team to creating concepts
- Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces
- Create Key user journeys, prototypes for user validation. Document, communicate and make necessary changes in the Design as required.
Qualifications
Must Requirements
-8+ or more years of UX design experience with demonstrated capability in winning client confidence and leading a Design Team (including UX, VD, and User Research). Preferences will be given to candidates who have experience designing complex solutions for complete digital environments.
-Expertise in Figma
-A Good understanding on the Web/ Mobile Application Design. Ability to collaborate with Dev. team, Consultants, Business stakeholders and a wide audience from diverse background.
Want Requirements
-A good sense of visual design, ability to understand what type of design would effective and adds value to clients; in the context of Japanese customers
-Proven track record in managing a UX Design team
About the Company
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the US, Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world.