Job Description
We are looking for a passionate Senior Product Manager who will manage the end-to-end value delivery for our clients and business in Japan. If collaborating with cross-functional teams to build product strategy in the financial technology space excites you, and you have the skills and experience to deliver that strategy, generating a meaningful impact for our customers and the business at the same time, we want to hear from you! Come and be the driving force for our product strategy in Japan.
Responsibilities
Your role in the team
The Senior Product Manager will be responsible for building a deep understanding of customer needs in Japan with the aim of solving meaningful problems to make IG the most loved trading platform in the region. You will look at data from multiple sources to identify product opportunities - customer feedback, stakeholder input, feature usage data, feature requests, and financial metrics. You will work closely with product and technology teams to drive initiatives for the prioritised opportunities that improves customer experience in a viable way for the business. This role requires a blend of technical expertise, product discovery, and project management skills. Successful candidate will drive forward IG’s product offering in Japan by collaborating closely with geographically distributed cross-functional teams in an innovating financial technology space.
What you'll do
- Deeply understand the target clients, commercial needs, as well as competitors offerings, so that we can offer the best service in Japan.
- Identify opportunities aligning to the vision of the division and translate them into quarterly OKRs
- Find the best opportunities to go behind and lead the product discovery by working with UX researcher, Product designer and technology teams.
- Own the product roadmap that addresses key use cases for our customers in Japan.
- Collaborate with the divisional product team in prioritising opportunities and solutions competing for the same resources.
- Build and present business case when additional investment outside of divisions existing resources is required.
- Be open to deploy the local product/vendor if that is the best solution for Japanese clients
- Lead not only strategy and planning but also execution/delivery.
- Adopt consistent working practices and documentation - In terms of product lifecycle, working with a full stack engineering, UX and data team across the division
- Line manage and lead the local product team consisting of UX researcher and Product designer to own design and specification of product initiatives.
- Understand, challenge, and own the outcomes that are key for the growth of IG Japan.
- Develop product propositions that target the needs of the different segments of clients.
- Ensure the successful design, build, and launch of best-in-class digital products across all platforms.
- Coordinate with development, marketing, and sales teams to plan and execute successful product releases.
- Coordinate user testing activities to gather feedback and validate product concepts.
- Analyse test results and iterate on product designs based on user insights.
- Provide support to Product Marketing Manager in creation of sales enablement resources and product demonstrations.
- Communicate updates to internal and external stakeholders, highlighting achievements and key metrics.
- Carry out competitor and sector research to help keep the division up to date with our competition’s offerings and latest activities in the market.
- Work with the Divisional CX Manager to monitor continuous client feedback and CX and commercial performance metrics to help identify key client pain points and commercial opportunities.
Qualifications
Who we’re looking for
You’re curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You’re also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas, and lead the way in creating inspiring experiences for our clients and everyone around you. We don’t fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let’s raise the bar together.
Skills Required
- At least 5+ years of experience as a Product Manager for a software product
- Experience of leading product and engineering teams in an agile model, with strong product management acumen
- Experience of working closely with UX researcher and Product designer in Product discovery and delivery activities.
- Comfortable with using data to inform and back key decisions.
- Experience developing and owning Product Propositions, with a focus on delivering OKRs.
- Demonstrated experience of building product proposition through researching target audience, and ability to design customised solutions to their needs.
- Experience working with cross-functional teams covering Sales, Technology, Operations, Marketing and Compliance
- Are an open, confident, and considered communicator and collaborator, able to present clear findings that colleagues can understand and use.
- Ability to build commercial awareness of IG’s offering from website during the interview process.
- Japanese: Japanese language proficiency at a business or native level. Overall – 3/4 – Intermediate/Fluent
- English: Proficiency for business conversation. Overall - 2 – Intermediate – B1 English Level
Good to Have
- 1+ year of team management experience
- Ability/Openness to work with remote teams in different countries
- Proven track record in managing complex and large-scale projects.
- Experience of delivering solutions in a regulated environment Experience in Financial Services, Trading, or Investments company
- English: Proficiency for business conversation. Overall – 3/4 – Intermediate/Fluent – B2/C1 English Level
How you’ll grow
When you join IG Group, we want you to have more than a job – we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we’ll support you all the way.
And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world’s best trading experience. We’d love to have you along for the ride.
The perks
It really is more than a job. We’ll recognise your talent and make sure that you can still have a life – at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off… the list goes on.
About the Company
Hello, we’re IG Group. No, not Instagram – though we're a pretty big deal ourselves. We’re a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences.
We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.
Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Join us for an exciting future and let’s innovate together.