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Media Production Designer

koala Tokyo | Hybrid

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EN: business
JP: fluent
Employment Type
Full time

Job Description

Why we have this role @ Koala

Koala is seeking a talented and experienced Media Production Designer in Tokyo to join our Creative Production team–responsible for producing creative assets across Koala’s website, digital and offline advertising, and brand collateral in line with our Brand & Marketing department’s needs. 

The ideal candidate has strong graphic design, print, and digital design skills with experience in the Japanese e-commerce industry and/or designing for commercial output. We’re seeking a highly motivated individual with strong time management skills and the ability to juggle many design tasks across a range of online and offline mediums. 

Their day to day will primarily focus on a velocity-centric approach to delivering assets for our paid social media campaigns, online marketplaces, and the Koala Japan website. They will also support production of Koala’s print, OOH, and events collateral. 

Although the role focuses on graphic design, we also expect our Media Production Coordinator to support video editing and web design activations at Koala. If you are a creative seeking the opportunity to have a huge impact across every aspect of our brand’s visual assets, we encourage you to apply! 


What key responsibilities does this role have @ Koala?

  • Work under the direction of the Production Manager within the Production Team to prioritise and execute design tasks in a timely manner.
  • Day-to-day production of graphic design assets for Koala Japan’s sale activations, campaigns, and product launches, primarily focusing on the needs of the Marketing org. Includes social ads, display ads, web assets, simple videos, and print campaigns (may include simple videos, OOH ads, packaging, signage, and more). 
  • Support cross-functional teams with creative production, including web assets, social assets, online marketplace collateral, email campaign assets, and more.
  • Liaise with cross-functional partners for the procurement, production and delivery of materials
  • Proactively and regularly review the performance of Paid Media assets to optimise our creative output. Ideal candidate should be deeply curious about how we can continually improve upon our creative; and confident in pitching new approaches. 
  • Maintain graphic and brand standards for Koala Japan. 


Ideal background

  • 3-5+ years experience in the design field
  • Native Japanese
  • Business level or higher in English
  • Online portfolio that features a strong mix of commercial design, front end web design, & self-initiated work
  • High proficiency using Adobe Creative Suite (Photoshop, Illustrator)
  • Understands how to take a creative concept through to design stage
  • Sound experience working from brief to execution across multiple mediums
  • Solid understanding of production processes for print and digital
  • Strong awareness of technology and digital trends
  • Ability to work in a team as well as autonomously
  • Experience working with Japanese market and brands
  • Understanding of Japanese graphic aesthetic
  • Great attention to detail and problem-solving skills
  • Excellent communication skills
  • Ability to work under pressure and within required deadlines


  • Ability to create and edit video content (Premiere Pro, After Effects, Media Encoder)
  • CSS skills to assist with simple frontend design and/or the coding of emails

About the Company

Koala is a high growth ecommerce company from Australia, and our mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

In just 5+ years in Japan we have achieved significant growth, leading to positive media coverage including King’s Brunch on TBS, Tech Crunch, NewsPicks, DIAMOND online, and Nikkei amongst others. Sleep as a category is very much under-utilized and has high potential in this country, and Koala has positioned itself as a future leader of quality sleep and home furnishing products in both Japan, Australia, and recently Korea and the USA too. We are bringing a modern, data-driven approach to revolutionize an ageing industry.


Treehouse Perks and Privileges…

Koala is only as good as its employees are happy - and we’re one happy international bilingual bunch! We offer our teams hybrid flexible working options and the freedom and autonomy to do their best work in a way that works for them. Whether that’s working your own version of 9-6, working from home in your pajamas from time to time or hanging out at our Treehouse (this is what we call our office digs) in Omotesando, or enjoying the 25+ days annual leave you decide whatever helps you find your flow! The Treehouse has plenty of social activities to get involved with and help you get to know your fellow Koalas better as well as free Koala products for all employees - who better to shout from the tree tops how awesome our products are, right?! We also recognise that we can’t grow as a brand unless we support the growth of our teams so this is a strong focus for us. Lastly and importantly our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support. All in all, the is a great place to hang out in and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always curious to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and super adaptable. Honesty and selflessness drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... what are you waiting for? Drop us a line, and let's see what you've got! ;) 

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.