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Agile Project Manager

Manulife Tokyo

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Employment Type
Full time

Job Description

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Project Manager with Agile and Waterfall experience to solve critical problems for the future of our business, which is why we need you. 

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.


  • Project management of initiatives related to continuous improvement of processes, automation, promoting digitization and expense reduction initiatives
  • Support requests from functional areas that are required for processing transactional requests timely and accurately, and safeguarding customer assets
  • Execution and support of the Company, Divisional and Operations strategy Individual Responsibilities
  • Work with clients to define and manage the scope, strategy, requirements and implementation of projects
  • Develop cost-benefit analyses for project initiatives
  • Insure that assigned projects are completed within budgets and schedules while meeting client business objectives
  • Identify, analyze, mitigate, document, and control project risks
  • Develop and deliver budgets
  • Provide effective and regular communication within the project team, stakeholders, sponsors and management
  • Manage client and team expectations and relationships
  • Identify resource needs for the project and establishes roles, expectations, and goals with team members
  • Participate in negotiation of contract terms and conditions and insures compliance with contract terms for project consultants and vendors
  • Conduct After-Action-Reviews
  • Stay current to market and industry trends through training, self-study, trade contact, and trade and industry conferences

Shared Responsibilities

  • Share best practices and initiatives with other functional areas in Operations
  • Partner with IT to ensure common focus and execution of technology initiatives
  • Ensure delivery of services from key vendors
  • Customer Experience
  • Process Improvement
  • Expense Management
  • Compliance and Risk Management


  • Post-secondary education or high school diploma and equivalent business experience
  • 2+ years project team experience
  • 5 – 7 years’ experience in financial services
  • Thorough understanding of products, administration compliance, operations and systems including business desktop applications (i.e. Lotus Notes, Office), and relevant financial products
  • Ability to think strategically, assess alternatives for short and long-term impacts and act decisively
  • Knowledge of project planning and tracking tools
  • Excellent analytical and problem-solving skills
  • Strong presentation and written communication skills

 Decision Authorities

  • Prioritizing work deliverables
  • Tactical and Strategic Initiatives Working Conditions

About the Company

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 


  • There will be 20 - 30 hours overtime monthly


  • Based on our Work Rules, we will consider your experience, skills and knowledge when we decide the salary.
  • Commutation allowance and Variable Incentive Bonus are paid based on our Work Rules.

Working Hours

  • Standard Working Hours: 9:00am - 5:00pm (Include 1 hour break. Flextime system available)


  • Social Insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Worker's Accident Insurance), Benefit One, Training system (include Japanese lesson / English lesson), Childcare Leave/Family care Leave, Baby-sitter support program, wiwiw System (Support program for those who take Childcare Leave), Retirement Pension (only for Regular employee).


  • Saturdays and Sundays
  • National Holidays
  • Year-end and new year holidays (December 30, December 31, January 2 and January 3)
  • Annual Paid Holiday
  • For Regular employee, other special holidays are available (e.g. Anniversary Leave, etc.)


  • Hatsudai Head Office, Tokyo Opera City, 3-20-2 Nishi Shinjuku, Shinjuku-ku, Tokyo Japan

What can we offer you?

  • A competitive salary and benefits packages
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills
  • A focus on growing your career path with us
  • Flexible work policies and strong work-life balance
  • Professional development and leadership opportunities

Our commitment to you

  • Values-first culture

    We lead with our Values every day and bring them to life together.

  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
    We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
    We build a business that benefits all stakeholders and has a positive social and environmental impact.