Job Description
The Digital Account Executive facilitates Microsoft to better serve our SMC-Corporate managed clients realize their potential and help them on their Digital Transformation journey. The Account Executive adds value by developing and maintaining strong customer relationships that include building relationships with executives at the Chief-level (CxO) as well as other Business and Technical Decision Makers within the customers’ organizations. The Digital Account Executive has to effectively leverage all the digital tools and processes available and orchestrate the other members of the team to address customer needs and requirements. Additionally, the Digital Account Executive engages with Partners to be able to find the best solution that will address the customer needs.
Work Site
Up to 50% work from home
Travel
0-25%
Responsibilities
- Responsible for sales and customer satisfaction for assigned territories.
- Develops territory strategies and assigns appropriate internal resources and partners to all customers
- Help customers have a clear strategic vision for their digital transformation.
- Leads the appropriate assignment of various internal and external members of the team to ensure that the deal progresses through a deep understanding of the customer's needs.
- Mentor the team on how to leverage cutting-edge digital tools to plan, anticipate, and identify opportunities and maximize opportunity generation. Evaluate sales deals and translate them into customer solution-based scenarios.
- Leverage internal resources to maximize up-sell and cross-sell deals and work with partners to deliver appropriate solutions aligned with customer business goals and IT initiatives.
- Expand through partners by sharing opportunities to provide innovative solutions that drive new business in the marketplace. Spend time learning about key solutions and partners that can solve key business needs for your customers.
- Gain solid knowledge of Microsoft's digital transformation offerings, cloud offerings, and leverage our training resources to earn valuable certifications.
- Ensure your customers adopt our technology and drive consumption of our cloud offerings.
Qualifications
- Responsible for sales and customer satisfaction for assigned territories.
- Develops territory strategies and assigns appropriate internal resources and partners to all customers
- Help customers have a clear strategic vision for their digital transformation.
- Leads the appropriate assignment of various internal and external members of the team to ensure that the deal progresses through a deep understanding of the customer's needs.
- Mentor the team on how to leverage cutting-edge digital tools to plan, anticipate, and identify opportunities and maximize opportunity generation. Evaluate sales deals and translate them into customer solution-based scenarios.
- Leverage internal resources to maximize up-sell and cross-sell deals and work with partners to deliver appropriate solutions aligned with customer business goals and IT initiatives.
- Expand through partners by sharing opportunities to provide innovative solutions that drive new business in the marketplace. Spend time learning about key solutions and partners that can solve key business needs for your customers.
- Gain solid knowledge of Microsoft's digital transformation offerings, cloud offerings, and leverage our training resources to earn valuable certifications.
- Ensure your customers adopt our technology and drive consumption of our cloud offerings.
About the Company
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together.
Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.