Head of UX

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Job Description

The Team

Our leadership comprises alumni from prestigious firms like NRI, Keyence, LINE, Microsoft, and PwC, recognized on the "FORBES 30 UNDER 30 ASIA LIST" in 2023. Our Engineering & Product team is globally diverse, with talent from industry giants such as Google, Microsoft, and Mercari, creating a melting pot of creativity and expertise. Our design leadership includes veterans from top-tier companies, tasked with maintaining our commitment to cutting-edge, user-centric product experiences.

Responsibilities

As the Head of UX, you will spearhead our efforts to enhance user experience across all product lines, embodying our philosophy of "Human-Centric Service". You will lead a dynamic team dedicated to reimagining how our solutions meet user needs, ensuring our designs are as intuitive as they are impactful.

• Oversee and mentor 2~3 product design teams to elevate the UX of our existing and new products.
• Drive the evolution of our design philosophy, using user feedback and behavioral data to refine product enhancements.
• Develop and standardize design frameworks to ensure consistency and quality across all platforms.
• Collaborate with cross-functional leaders to ensure design initiatives align with company objectives and user expectations.
• Evaluate and refine design rules and systems.

Qualifications

• Proven experience in building world class influential in-house products
• A robust portfolio demonstrating UI/UX design expertise
• Strong background in UX research, including qualitative and quantitative research methodologies, user interviews, usability testing, and data-driven design decision-making.
• Experience in integrating user research insights into the product development process to improve user experience and business outcomes.
• Ability to define and drive research strategies, synthesizing findings into actionable recommendations for product and design teams.
• Proficiency in design tools such as Figma.
• Business-level fluency in Japanese and conversational proficiency in English.

Nice to Have

• Experiences with SaaS, B2B or Sales Tech domains
• Experience in creating and managing comprehensive design systems.
• Experiences in leading the UX research or Design for one of the world class influential products

About the Company

At Sales Marker, our mission is to create a world where all people and companies can challenge themselves beyond existing boundaries. We’re one of the fastest growing start-ups in Japan and we’re growing at a speed that is twice as fast as Unicorn startups. By using our product, sales teams can improve their work efficiency by 3 times. We have achieved over 900% YoY business growth rate in 2.5 years since our flagship product 「Sales Marker」 was released and we’re currently actively working on a wide range of new product portfolios.

Why Us?

• One of the fastest growing Saas startup in Japan with strong financial growth
• Innovative new product development and opportunity to build things from scratch.
• Plenty of leadership and career development opportunities.
• Full remote-friendly & full flexible work schedules.
• Global team and English speaking environment.
• Great benefits & perks packages such as Resort Worx, Purchasing Books, Free Weekly Lunch, Offsites, etc.

Working Style

● Remote Work
We’re remote friendly. We use Zoom and Meet, and recently introduced the virtual office platform Gather to maintain both the quality and quantity of communication while working remotely, ensuring smooth development and operations. 

● Flexible Work
You are free to customize your daily working hours.Taking into account the situation within the company and your team, you will manage your schedule and tasks within reasonable limits. Each employee adjusts their working hours to meet the monthly requirement of 8 hours per working day.

● Work-Life Balance
We value a healthy work-life balance.Whether you want to focus heavily on work or prioritize your personal time, we believe this is an environment where both approaches can thrive.