Quality Assurance Manager

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Job Description

At Scoville, we integrate strategy, design and technical development to create products and services that delight our audiences. We are Product people.

We are looking for an Quality Assurance Manager to join our teams, and ensure that we achieve our mission. We are seeking people who thrive in high productivity & engagement environments, who are passionate about marketing products that delight target audiences.

Responsibilities

Client Consultation and Requirement Definition Tasks:

• Requirement Definition (PRD) Tasks
  • Understanding business logic and workflows, conducting client consultations and investigations as necessary.
  • Understanding logic within the predefined specifications and rules necessary for SaaS product development and translating that into PRDs.
  • After updating the PRD, discuss detailed implementations with Tech Leads and UI/UX Designers.

Other Responsibilities

Based on the candidate's capabilities, the following tasks may be assigned:

• Required:
  • Writing code for data migration between SaaS products.
  • Writing code for automated tests.
• Preferred:
  • Collaborate across departments with internal stakeholders to understand user problems and needs and formulate achievable requirements for the development team.
  • Deeply understand customer experiences to identify and fill product gaps, generate new ideas to expand market share, improve customer experience, and drive growth.
  • Create requirement documents (MRD) and work with product owners, engineering teams, and design teams to realize the product roadmap.
  • Collaborate with both internal and external stakeholders to create a product vision and corresponding product roadmap.
  • Work with product owners and tech leads to create key user stories.
  • Clarify and create UI/UX designs for projects in cooperation with designers.
  • Develop prototypes with designers and validate customer needs and user experiences.
  • Develop wireframes to realize user stories in collaboration with designers, and create low fidelity prototypes as needed.
  • Create high fidelity user interfaces consistent with existing design styles in collaboration with designers.
  • Drive high-level technical architecture and facilitate appropriate decision-making in collaboration with engineers.
  • Work with sales, marketing, and data analysts to evaluate, measure, and improve the implemented features and their design impacts; familiarity with metrics such as customer satisfaction, revenue, and churn rates is necessary.
  • Lead and drive product process efficiency and overall organizational improvements.
  • Be open and willing to manage and grow the assigned product lines in accordance with business priorities.

Qualifications

• Educational background from universities in GMARCH or higher
• Capable of business communication in English
• Native level of Japanese written and oral communication.
• Be able to communicate and discuss with individuals from different professional backgrounds.
• Experience in requirement definition is a plus.
• Preferred requirements: Development experience with dynamic languages such as Ruby, Python, JavaScript.
• Experience with operations on databases (such as SQL) is a huge plus.

About the Company

Through our interdisciplinary and methodological approach, we’re innovating businesses and individuals alike to compete in the global economy.

We are developing web-based HR products, cross-industry AI, IoT, Robotics, Cloud & Big Data solutions to surpass Customer business objectives and exceed customer expectations. Today, we already work in a range of industries such as Human Resources, Hospitality, Education, Health Care, Warehousing & Inventory, and Health & Fitness.

We focus on developing new products in the field of Web/AI/Machine Learning/IoT/Cloud/Big Data both for existing & new customers, as well as R&D towards future product development. We are collating a diverse range of Intellectual Property (IP) - skills, experience, and proprietary technology artifacts that can be leveraged to build out best-in-class technical services & products.

Today, we are primarily focused on Business to Business (B2B) opportunities but are receptive to delivering Business to Customer (B2C) solutions based on Intellectual Property (IP) and market opportunities.

We are looking to expand our department to help us bring new products and services to market, and expand our portfolio of Customers as well as speed our pipeline of proprietary Intellectual Property (IP).

What You Can Expect from Us

At Scoville, we value the importance of our employees' healthy work-life balance and a diverse multicultural environment. The following benefits are available:

• ¥6.5-10 million/year (negotiable based on experience).
• Salary increment available (twice a year)
• 10+ paid days off per year.
• Flextime (no core hours)
• Partial remote work available
• Social and health insurance.
• Commuting subsidy and work equipment provided.
• An international team of talented and engaged creators who will value your input.
• Weekly 1 hour 1-1 English language lesson