Job Description
As a Creative Project Manager on the Design Operations Team, you will work closely with the International Program Manager and Creative team on the day-to-day tactical execution of a variety of marketing campaigns, partnering with Marketing, Product, Design, and external agency partners, specifically for the Japanese market.
This role requires meticulous attention to detail and problem solving skills that can be applied to any challenge, task or opportunity. You are proactive, hyper organized and keep the team upbeat even in challenging situations. You will be responsible for leading the team in delivering excellent work on time and on brief, while helping meet our project and business objectives.
Responsibilities
- Manage the execution of large and small creative projects simultaneously from kickoff through conceptualization, production, review, implementation, QA, and delivery. You’ll be responsible for tracking progress, understanding dependencies, and communicating status to project stakeholders.
- Act as a liaison between key stakeholders such as Brand Marketing, Product Marketing Managers, Creative, Production, Legal, and Globalization to ensure there is alignment and strategic decision making at the appropriate stages.
- Develop and update project timelines and manage creative resources within the JP team.
- Schedule and facilitate team meetings and reviews, following each meeting with clear notes and action items.
- Work directly with the Creative team and Program Manager to identify potential project risks and dependenices, and develop contingency plans.
- Maintain accurate and up-to-date project documentation including project briefs, weekly status reports, project plans and communicate regular updates to the team across multiple time zones.
- Partner with specialized content producers to oversee video and photo productions to ensure they fit within the campaign budget and timing.
- Conduct project retrospectives, document lessons learned and identify actions for future process improvements.
- Partner on broader Design Operations initiatives, focused on product design and creative team improvements.
Qualifications
- Manage the execution of large and small creative projects simultaneously from kickoff through conceptualization, production, review, implementation, QA, and delivery. You’ll be responsible for tracking progress, understanding dependencies, and communicating status to project stakeholders.
- Act as a liaison between key stakeholders such as Brand Marketing, Product Marketing Managers, Creative, Production, Legal, and Globalization to ensure there is alignment and strategic decision making at the appropriate stages.
- Develop and update project timelines and manage creative resources within the JP team.
- Schedule and facilitate team meetings and reviews, following each meeting with clear notes and action items.
- Work directly with the Creative team and Program Manager to identify potential project risks and dependenices, and develop contingency plans.
- Maintain accurate and up-to-date project documentation including project briefs, weekly status reports, project plans and communicate regular updates to the team across multiple time zones.
- Partner with specialized content producers to oversee video and photo productions to ensure they fit within the campaign budget and timing.
- Conduct project retrospectives, document lessons learned and identify actions for future process improvements.
- Partner on broader Design Operations initiatives, focused on product design and creative team improvements.
About the Company
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.