Job Description
TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Responsibilities
トランスパーフェクト東京オフィスで、Account Coordinator/Account Managerを募集しております。
- The Account Manager will focus on client relationships, account growth, and profitability, as well as strategy and consulting of the client on best practices for going global.
- The Account Manager will need to manage complex multi-market website projects from large and medium-sized international corporations.
- This role requires a business and tech-savvy, a strategic thinker, strong communication and problem-solving skills, and a high level of Cultural Intelligence. The candidate should have localization sales or account management experience (note that this is not a sales position, but upselling in assigned accounts will be needed).
- The candidate should feel comfortable communicating with digital marketing executives and have confidence leading online content/website projects with the help of production, technology, and quality teams.
- The candidate will form a part of an international team of Account Managers within the global Client Services team and will have a chance to work directly with Japanese and APAC clients.
Qualifications
- Minimum Bachelor’s Degree from a college or university
- Minimum 2 years of full-time experience in client management and/or business relationship development, preferably in a multicultural international setup
- Superior written and spoken business communication skills in Japanese and English; (proficiency in an additional Asian language such as Mandarin, Cantonese, or Korean is a plus).
- Excellent interpersonal skills and high level of confidence – this is a 100% client-facing and teams’ coordination role
- Independent, self-motivated, results-oriented, and dynamic with careful attention to detail
- Exceptional problem-solving and critical thinking skills
- Ability to work effectively under pressure to meet tight deadlines and challenging goals
- Demonstrated ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team and take active measures to solve problems and commit to a high level of service
- Hunger to learn and understand the client’s industry and landscape
- Proficiency with numbers – calculate budgets, forecasts, discounts. Ability to crunch data and present in business meetings
- Proficiency in the use of Microsoft Office (Word, Excel, Outlook), MS Project and social media/digital marketing platforms. Understanding of CMS’s, e-commerce platforms, BI tools, and localization tools
- Willingness to travel to offsite client or sales meetings
About the Company
TransPerfect is the world’s largest provider of language services and technology solutions for global business. From offices in over 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 4,000 global organizations employ TransPerfect’s GlobalLink® Product Suite to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.