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Strategy & Operations Manager

Wolt Tokyo

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EN: business
JP: fluent
Up to 15 million JPY
Employment Type
Full time

Job Description

Strategy & Operations is an exciting opportunity to drive strategy and influence business growth in Japan's growing delivery industry.
You will work closely with a team that prioritizes rapid execution and balances deep analytical insights with innovative ideas, builds and manages relationships with internal stakeholders, and actively contributes to fostering a corporate culture.


  • Develop and implement sales strategies and merchant selection strategies in Japan
  • Create a business plan for market growth
  • Create dashboards to track sales performance
  • Gather and analyze data for market expansion and provide insights into potential markets
  • Identify areas for improvement by comparing data with competitors' data
  • Work closely with all sales teams in Japan to support opportunity identification, data analysis, and market expansion
  • Work closely with the Global Merchant Operations team to continuously build and improve selection intelligence
  • Work closely with Finance and Strategic Planning teams to set appropriate quarterly goals and KPIs for key initiatives


Our humble expectations

  • Minimum of 3 years of experience in consulting, financial services, data analysis, operations, etc.
  • Bachelor's degree required
  • Excellent verbal, writing, and presentation skills, with the ability to organize information in a high-level manner to communicate key points to partners and internal stakeholders
  • Extensive experience in project management and organizational operations, including building detailed project plans, trackers and dashboards, setting DRIs, and consistent follow-up to ensure deadlines are met
  • Ability to prioritize and execute tasks in a fast-paced environment
  • Experience managing and balancing revenue and profit oriented goals to drive P&L at the corporate level
  • Ability to integrate data, make data-driven decisions, and balance quantitative measurement with intuitive action
  • Excellent Excel skills and understanding of basic SQL.


  • Japanese: Fluent
  • English: Business level

Desired Talent

  • Creative and entrepreneurial - Likes to tackle unsolved problems and find creative solutions with limited resources
  • Thinker and doer - Able to think deeply about various options and solutions, and balance quick decision making with execution.
  • Collaborative - team-oriented, able to learn from and teach others
  • Detail oriented - able to manage cross-functional, complex projects without error and on time, and build a team that analyzes results at the most granular level
  • Strong quantitative analytical skills - excited by the insights that emerge from data

Next steps

If you have a strong interest in working in a high-growth environment, with a great deal of discretion, and as a member of a high-performing team, we encourage you to apply!

About the Company 

Wolt Drive is “delivery-as-a-service” and the fastest way to get any online purchases delivered to the doorstep - providing an affordable ultra fast last mile delivery option for businesses as well as consumers. We believe that every business - small or large - should be able to connect with their customers instantly and we will provide the engine to do so. We already have an industry- leading last-mile logistics platform and partnerships with thousands of riders across countries and can now offer that solution to partners outside of the Wolt Platform. 

Wolt Drive team is a startup and an innovator; We are entrepreneurs who build new businesses with passion and resilience, and We innovate Japan’s Delivery & Logistics infrastructure together with business partners.